Think Pharmacy First

PATIENT groups and GP practices across Somerset are encouraging people to “think Pharmacy First” rather than go to A&E with trivial problems.

Surveys suggest too many people are still turning to busy emergency services, including ambulances, with only minor ailments or illnesses.    

So patient groups and GP practices are trying to raise awareness of the simple things that can be done to stay healthy.

Emma Waller, a community pharmacist and Somerset Local Pharmaceutical Committee vice-chairman, said: “Pharmacists are experts in medicines from complex chronic conditions to over the counter treatments for everyday illness. 

“They are conveniently located in most towns and larger villages, so whether you have a cough or cold, feeling unwell or just need some advice about your medicines or condition, your local pharmacist is here to help.

“Some medicines are available from the pharmacy without going to the GP or 111 service, and we have long opening hours in selected pharmacies-so always think ‘Pharmacy first’.”

To find the nearest pharmacist, search online at  www.nhs.uk  or phone the NHS 111 helpline. 

Peter Hillman, a patient advisor to Somerset Clinical Commissioning Group, said: “We want patients to be more empowered and become active partners in their treatment and healthcare.

“Most people wouldn’t dream of asking to see a doctor with a cold, cough, minor stomach upset, headache, aching muscle or minor cut and bruise, but a growing minority do.

“There are also many small changes we can make to improve our health, like eating a more balanced diet and walking more. If we have a minor illness or ailment, the local pharmacists can be the most convenient source of expert advice and support. 

“By helping ourselves and our family members, we can not only save ourselves time and effort, but also help our hard working NHS doctors and nurses who need to concentrate upon treating the most seriously ill this winter.”