A MAMMOTH operation that should put their older tenants' minds at ease this winter is being launched by Magna West Somerset.
The housing association is checking all its Piper Lifeline equipment - the system that summons help at the touch of a button.
It is installed in sheltered accommodation and the non-sheltered and private homes of about 500 people.
Magna's mobile wardens will be testing and, where necessary, replacing the equipment in readiness for the winter when it is in most demand. In October alone, there were 514 calls.
The system works through a pendant worn around the neck which, when pressed, activates an alarm linked by phone to the control room.
It tells the operator the identity of the caller, the location and the relevant medical and contact details.
The pendant also opens up a hands-free facility, so the caller can seek help without having to hold or even be near a phone.
Magna West Somerset care services co-ordinator Lyn Muscroft said: "Random testing is carried out as a matter of routine, but this is an extensive check and includes replacing some of the older units.
"We will be asking Lifeline users to confirm details held on their behalf, such as who they want us to contact in emergencies.
"We know that the darker nights and higher instances of illnesses such as colds and flu tend to increase the sense of vulnerability and we get more calls.
"Overall, the checks should provide residents with the added confidence that everything is in order - and the system is there to provide help whenever they need it, whatever the hour."
Wardens will be phoning Lifeline residents to make an appointment to visit them and carry out the checks. They will not turn up unannounced.
Anyone wanting information about the Piper Lifeline scheme should contact Lyn Muscroft on 01984 635114 or Cynthia Lewis on 01984 635113.